Frequently Asked Questions
Everything you need to know about our jewelry
What materials are your jewelry made from?
Our jewelry is crafted from premium materials including 18k gold, sterling silver, and ethically sourced gemstones. Each piece is carefully selected to ensure lasting beauty and quality.
How do I care for my jewelry?
Store your jewelry in a soft pouch or jewelry box. Clean gently with a soft cloth and avoid exposure to harsh chemicals, perfumes, and extreme temperatures.
Do you offer custom designs?
Yes! We specialize in creating bespoke jewelry pieces. Our design team will work closely with you to bring your vision to life, from initial concept to final creation.
What is your return policy?
We offer a 30-day return policy for unworn items in original condition. Custom pieces are final sale. Please contact us for detailed return instructions.
How do I find my ring size?
We offer a complimentary ring sizer that you can order online. Alternatively, visit any of our stores for professional sizing assistance.
Do you provide certificates of authenticity?
Yes, all our fine jewelry pieces come with a certificate of authenticity detailing the materials, gemstones, and craftsmanship of your piece.
